Shipping & Returns
We at ForStylists.com by Image Beauty work very hard to ship your beauty supplies to you as quickly and efficiently as possible. Should you have any questions regarding shipping or returns, please don't hesitate to contact us.
SHIPPING RATES TO CONTINENTAL UNITED STATES:
UPS Ground: Flat Rate of $17.95. Time in transit is 1-7 business days.
* UPS Ground Shipping Time In Transit Is An Estimate And Is Not Guaranteed. Shipping Time In Transit Is From Date Shipped.
International Shipping please find rates at checkout.
Shipping charges are non-refundable.
Returns
No Return Will Be Accepted Without A Return Authorization Number. Please contact us at wholesale@imagebeauty.com to receive proper authorization.
In order to keep our prices as low as possible our return and exchange policy is as follows:
Refunds can be obtained within 30 days of purchase for any unused merchandise, EXCEPT ELECTRICAL APPLIANCES, in its original purchase condition and packaging.
Electrical Appliances (Blow Dryers, Flat Irons, Curling Irons, Nail Machines, Electric Mirrors, etc.) can be exchanged for replacement or other merchandise within 30 days of purchase.
Image Beauty does not provide refunds on electrical appliances. Appliances are eligible for store credit in the form of a gift certificate, or exchange only within 30 days of purchase.
We guarantee all appliances for 30 days from the date of purchase. If your appliance becomes defective within 30 days of purchase, we will replace the appliance for you at no cost. After 30 days, all appliances are covered under the manufacturer's warranty (see Warranty Information).
Due to Department of Health Regulations, we are unable to offer refunds or exchanges on any hair or cosmetic brushes, implements, hair accessories or other personal items. We are also unable to accept returns on any "Hair Wigs or Extensions", "False Eyebrows" and "False Eyelashes" under any circumstances.
Used Candles Cannot Be Returned.
We do not provide refunds if your hair color if you are unhappy with the results. Product should be strand tested before being used completely. Hair Color is to be used at your own risk. Opened/Used Hair Color is not able to be returned.
Please note that manufacturer's update the packaging of their products regularly and sometimes we are not aware of changes. We are not responsible for packaging changes. Should you have any questions regarding the packaging of a product, please e-mail our customer service at wholesale@imagebeauty.com and we would be happy to assist you.